Privacy Policy

1. Introduction

Scrollage ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual microsite platform at scrollage.co and its subdomains (the "Service"). By using Scrollage, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you create an account and use Scrollage, we collect:

• Account Information: Email address, username, password (encrypted), and display name
• Profile Information: Profile picture/avatar, bio, theme color preferences, and other customization settings
• Content: Photos, videos, text, descriptions, and other content you upload to create your scrolls
• External Links: URLs and contact information you add (social media handles, phone numbers, email addresses, website URLs)
• Payment Information: Billing information processed through our payment processor, Paystack (we do not store your credit card details)
• Communications: Messages you send through our contact forms or support channels

2.2 Information Automatically Collected

When you use Scrollage, we automatically collect:

• Usage Data: Pages viewed, content interactions, scroll views, button clicks, and time spent on pages
• Device Information: Browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution
• Log Data: IP address, access times, referring URLs, and error logs
• Analytics Data: Unique visitor tracking (anonymized), view counts, and engagement metrics
• Cookies and Similar Technologies: Session cookies, authentication tokens, and preference cookies (see Section 8 for more details)

2.3 Information from Third Parties

We may receive information from third-party services you connect to Scrollage, such as social media platforms or payment processors, in accordance with their privacy policies and your privacy settings.

3. How We Use Your Information

We use the information we collect to:

• Provide the Service: Create, host, and display your scrolls and content
• Account Management: Create and manage your account, authenticate your identity, and process your subscription
• Payment Processing: Process transactions and send receipts (through Paystack)
• Communication: Send service updates, security alerts, and respond to your inquiries
• Analytics: Track views and engagement to provide you with analytics data
• Improvement: Analyze usage patterns to improve features, performance, and user experience
• Security: Detect and prevent fraud, abuse, and security incidents
• Compliance: Comply with legal obligations and enforce our Terms of Service
• Customer Support: Provide technical support and respond to user questions

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Public Content

Content you create on Scrollage (scrolls, photos, videos, text, external links) is publicly visible to anyone who visits your subdomain (username.scrollage.co). Do not upload sensitive or private information you do not want to be publicly accessible.

4.2 Service Providers

We work with third-party service providers to operate our platform:

• Supabase: Database and authentication services (stores user data, content, and metadata)
• Paystack: Payment processing (handles billing and subscription management)
• Cloudflare R2: Cloud storage for uploaded images and videos
• Analytics Services: Website analytics and performance monitoring (e.g., Google Analytics, if applicable)

These providers only access your data as necessary to perform services on our behalf and are obligated to protect your information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety, or that of our users or the public
• Detect, prevent, or investigate fraud, security issues, or illegal activity
• Enforce our Terms of Service

4.4 Business Transfers

If Scrollage is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or a notice on our website before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information and content within 30 days, except:

• Information we are required to retain for legal, tax, or regulatory purposes
• Backup copies, which are deleted in accordance with our backup retention schedule
• Anonymized analytics data that cannot identify you

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Update

You can access and update your account information, profile settings, and content at any time through your dashboard.

6.2 Delete Your Account

You can delete your account by contacting us at hello@scrollage.co. Deletion is permanent and cannot be undone. All your content will be removed from public view immediately.

6.3 Download Your Data

You can request a copy of your data by contacting us at hello@scrollage.co. We will provide your data in a portable format within 30 days.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit your ability to use certain features of the Service.

6.5 Rights for EU/UK Users (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Authentication: Secure password hashing and session management
• Access Controls: Role-based access and row-level security policies
• Monitoring: Regular security audits and vulnerability assessments
• Backup: Regular backups to prevent data loss

While we take security seriously, no system is 100% secure. You are responsible for keeping your account credentials confidential. Notify us immediately if you suspect unauthorized access to your account.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Necessary for authentication, security, and core functionality
• Analytics Cookies: Track usage patterns and performance (e.g., page views, engagement)
• Preference Cookies: Remember your settings and customization choices

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect your ability to use certain features.

9. Third-Party Links

Scrollage allows you to add external links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

10. Children's Privacy

Scrollage is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete it immediately. If you believe a child has provided us with personal information, please contact us at hello@scrollage.co.

11. International Data Transfers

Scrollage is operated from [Your Location]. If you access the Service from outside this jurisdiction, your information may be transferred to, stored, and processed in [Your Location] or other countries where our service providers operate. By using Scrollage, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete your personal information (with certain exceptions)
• Right to opt-out of the sale of your personal information (note: we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise your rights, contact us at hello@scrollage.co. We will respond within 45 days.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of Scrollage after changes are made constitutes acceptance of the revised Privacy Policy. The "Last updated" date at the top of this page indicates when the policy was last revised.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: